Good service. Staff are friendly and helpful with enquiries. Excellent variety of stock. If you are in the area I would recommend a visit. They sell bespoke items I have not seen elsewhere. Would definitely visit again. Thank you.
Humphrey's dog harness arrived today and fits him perfectly. Excellent mail order service. Will most certainly be ordering from you again. Many thanks �
Must have been an off day for the staff today ...not very helpful..felt like we were just getting in the way!
Excellent service I was in there late last year and got two coats for my dog back in Australia who had surgery and needed coats without lining. The staff there helped me pick the perfect size from just a picture. Such a great place
Took Dougal our Chocolate Lab in today to see if you stocked some booties after he slashed open his front paw pad. I wan't greeted with "yep they are in asle 5" but deeply personal and veterinary nurse like advice & care. Your staff took over and lovingly interacted with Dougal tending his paw without knowing how he would react. Rating 5*, Nope 10*
Took our 9 month Frenchie Nala in to get a new harness today, she's very excited with being so young but isn't a fan of letting anyone put harnesses or collars on her! The lady that helped us was lovely and she seems to love her new harness already � thank you ��
Excellent friendly service. We brought George in who's not dog friendly but we had no choice as he had a poorly claw after ongoing illnesses. The lady (Mimi? I believe) who served us made us feel so at ease and fitted him with a lovely set of 4 ruff wear boots to protect his feet while we are on holiday.
Thank you so much. You have no idea how much it meant to have someone so understanding & helpful with George who can be a handful.
Amazing range of fab dog items. We will be ordering more from you in the near future.
Thanks again xx
Had to call in yesterday and seek assistance for my Labby who had enjoyed her walks too much and skinned her back pads. A very helpful member of staff (who's name I forgot to ask) fitted her out with some great boots, some supersoothe cream and sticky pet bandage which enabled us to continue our holiday with her in comfort. Not the first time we've used this shop and won't be the last. They're very knowledgeable, understanding and friendly. I would thoroughly recommend them to any pet owner. ��
Took my (nervous) dog in for a coat and was impressed with the staff knowledge and the way the salesperson went out of her way to put the dog at her ease.
More than happy to leave with a perfectly-fitting, high quality waterproof coat. I'll definitely be back next time we need something else 🙂
Took our terrier Daisy in last Saturday, despite being very busy, the service we received when deciding which walking harness and coat to buy her was fantastic.Would highly recommend.
Really friendly and helpful staff, I have bought several things for my clang of mutts over the years
Love this pet shop, always pop in when staying in Keswick. Bought Dylan's coat from here a few years ago and this visit got him fitted for a decnt harness 🙂
We called in today with Merlin our 15 weeks old border collie for some advice on how to stop him pulling so much on his lead. The two ladies in the shop was so helpful. They told us that Merlin was too young for some of the products but suggested a choice of lead that has helped a lot. Thank you so much.
I love this place, took my dogs in for first time yesterday to my surprise they were well behaved and chose their own treats that they love. The service is always second to none, the staff are knowledgeable and friendly